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Support

Welcome to the Worldlink Support page. Should you find yourself a little stuck or something isn't quite working with one of our real-time applications this is the section for you. This page provides support for all of Worldlinks' first party products, for example i-mobilemarkets (Markets). For support in any of our third party products, please use the contact details listed below.
At Worldlink we do our best to make sure our products are as intuitive and user friendly as possible. We also like to go that extra mile just to make sure, so we have also created detailed user guides for our products for each platform they are available on. We also have an F.A.Q. for each platform for more common issues to so you can get back to your day and enjoying our real-time products as quickly as possible.

Please select the product that you require support with and follow the information on the respective page. If you've checked the User Guide section and the FAQ and are still a little stuck, please do not hesitate to contact us via the contact page. You can drop us an email, phone or complete the quick contact form.

Products

Select the product that you require in-house support for from below:

Markets.

Sharedealing Support

Phone (Dealing Desk): Jarvis contact number

Phone (Client Services/Support): 01892 700807

Email: worldlinkenquiries@jarvisim.co.uk

(UK Time) Monday to Friday 08:00 to 17:00 - (Excluding Bank Holidays)

Worldlink MarketSpreads

Phone: +44 (0)20 7398 5291

Fax: +44 (0)20 7398 5101

E-mail: enquiries@worldlinkmarkets.com

(UK Time) Monday to Friday 07:00 to 21:15


Worldlink Markets (i-mobilemarkets)

Phone: +44 (0)870 345 6552 (UK Local Rate)

Fax: +44 (0)20 7953 7394

Email: support@worldlink-products.com

(UK Time) Monday to Friday 09:00 to 17:00 - (Excluding Bank Holidays)

NPForex

Phone: +44 (0)20 7231 3309

E-mail: support@npforex.com


Ladbrokes Support

Phone (UK Only): 0800 032 1133

Phone (Other): +350 200 43003

E-mail: care@ladbrokes.com


Support Links

 

Main Headquarters:

Worldlink Global Ltd
Alma House,
Alma Road,
Reigate,
RH2 OAX

Registered in England and Wales:
No. 04736123

Contact Details

E-Mail:Markets Support Email
E-Mail:Worldlink Sales Email
Telephone: +44 (0)1737 221078
Line available 9:00 - 17:00 (Mon - Fri)

Fax: 0800 014 8227
Line available 24/7 (Will be retrieved during office hours).

Registered Office:

Thames House
Portsmouth Road,
Esher,
Surrey,
KT10 9AD