i-mobilemarkets > BlackBerry FAQ:
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Questions
1. What is i-mobilemarkets?2. Are my financial records safe?
3. Does i-mobilemarkets work through Edge, 3G & WIFI?
4. How do I get i-mobilemarkets?
5. What markets are displayed as default through i-mobilemarkets?
6. How is my account activated?
7. What networks are supported?
8. It says my login has expired when I attempt to login?
9. Are my username and password safe?
10. Which Blackberry devices work for i-mobilemarkets?
11. I don't see any changing data when I login to i-mobilemarkets?
12. I have forgotten my password. How can I retrieve it?
Answers
1. What is i-mobilemarkets?
i-mobilemarkets is a web-based application that allows you to view Real-Time financial information on LSE, Turquoise, PLUS market, Commodities markets, FX markets and Currency markets. You are able to collate and tailor the stocks you want into multiple watchlists, holding up to 45 items in each, view charts & graphs of thousands of stocks and trade through our online Trading platform provided by Jarvis IM at £6.95 for desktop trading and £9.50 for mobile.
Back to the top2. Are my financial records safe?
Yes. Worldlink do not hold any financial information on any users. I-mobilemarkets runs on an https (the s standing for secure) web browser, encrypting all data that is sent externally.
Back to the top3. Does i-mobilemarkets work through Edge, 3G & WIFI?
Yes, it runs without these, but ultimately it will run faster through 3G and considerably faster through WIFI. Edge is only marginally slower to run i-mobilemarkets.
Back to the top4. How do I get i-mobilemarkets?
Fill out a registration form here https://www.worldlink-shop.com/wgls/register_form.php and you will have access as soon as your account is activated. You can also Text 'APP WOR' to 88833 and follow the instructions from there. Texts cost at the standard network rates. Check with your network provider if you are unsure of the costs per text. If you have already registered for i-mobilemarkets you will not need to register again for the mobile service. Go to i-mobilemarkets site (opens new window) and enter your login details as you would for the desktop.
Back to the top5. What markets are displayed as default through i-mobilemarkets?
LSE, Turquoise, Plus Markets, FX as well as Commodities are available from default.
Back to the top6. How is my account activated?
You will receive an email. This will be sent to the email address you registered with. If you do not receive your email within 15 minutes of registering, contact our support team (details listed at the bottom.)Before contacting our support team, make sure you check the junk/spam folder of your email account. There have been cases where the email defaults to that mailbox.
Back to the top7. What networks are supported?
All major networks are accepted.
Back to the top8. It says my login has expired when I attempt to login?
Contact our support team (details at the bottom of the screen) for more information. Our support team will are open Mon-Fri 9-5 and will try to answer all questions and queries as soon as possible.
Back to the top9. Are my username and password safe?
Yes, when logging into i-mobilemarkets, you will see https:// instead of http://. HTTPS is a secure (encrypted) login protocol. Passwords are transmitted ONLY to Worldlink and no passwords are stored on the device. However, If you believe there is an issue with your account, contact the support team as soon as possible.
Back to the top10. Which Blackberry devices work for i-mobilemarkets?
Most recent Blackberry devices work (excluding 8520) 9000, Storm, Storm2, 8900, 8300, 8800 have reported back with no issues.
Back to the top11. I don't see any changing data when I login to i-mobilemarkets?
You will need to check that you have JavaScript enabled on your device. Generically, this is done by loading the browser; going to options, then click on the box that says 'Enable JavaScript'. If this problem persists, contact the support team.
Back to the top12. I have forgotten my password. How can I retrieve it?
You can retrieve lost login details, change your password and other account details, etc, by going to the Markets Account Area of our site!
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